The sale of NatWest branches
in Scotland
The Royal Bank of Scotland Group has recently announced the sale to Santander of NatWest branches in Scotland and the RBS branch network in England and Wales.
The sale includes the following accounts linked to these branches:
- Our personal, including private banking, customers
- Our business and commercial customers.
In addition, a relatively small number of mid-corporate customers across the UK will be included.
This is in line with the agreement reached with the European Commission at the end of last year.
What the sale means to you
Banking in England and Wales
If you have an account at a NatWest branch in England or Wales, the sale is unlikely to affect you. All NatWest branches in England and Wales will remain part of the Royal Bank of Scotland Group.
Banking in Scotland
If you have a personal or small business account at a NatWest branch in Scotland, there will be no immediate change. You are still a NatWest customer and do not need to take any action at this time. We expect the sale to take around 12 to 18 months to complete and it is subject to regulatory approval and other conditions. The service you receive from us will continue to run as normal, as will your account and any products you hold with us. When the sale is completed, your local branch and any of your accounts included in the sale will transfer to Santander.
Find out more about what the NatWest Scotland Branch Sale means for you.
Get in touch
Call 0800 210 0213
(minicom 0800 917 0527)
Calls may be recorded.
Opening hours: 8am to 8pm Monday to Friday and 10am to 4pm weekends and Bank Holidays.





